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1

SPLITCAM TECH SUPPORT / Re: Black screen with IP camera

June 11, 2024, 03:05:58 AM

Hello. Is it possible to connect to your ip cam from the Internet? May be you can organize this? So I can connect to it and investigate the issue.

2

SPLITCAM TECH SUPPORT / Re: greenscreen isn't working on my friends pc

March 28, 2023, 06:35:21 AM

Did you try to select the color manually?
You can save video by SplitCam.. button on right down side..

3

SPLITCAM TECH SUPPORT / Re: greenscreen isn't working on my friends pc

March 27, 2023, 07:55:16 AM

Hello. Can you send, please, video this you friend with greenscrin disabled (I can enable greenscreen on video to see the result )? I need to test it by myself to find the issue. You can send it to [email protected]. Thank you.

4

SPLITCAM TECH SUPPORT / Re: Communicate fps (and resolution) to the System

October 27, 2022, 06:15:16 AM

Can you please explain in more detail what you mean? Step by step to reproduce. However anyway you will see fps choosed in Splitcam, it can not be more. If you change it in Jami, likely nothing changed. You need to select fps in Splitcam

5

SPLITCAM TECH SUPPORT / Re: SplitCam Video Driver doesn't allow to select 24,25,50 fps

August 20, 2022, 07:39:43 AM

Why do you need to select 24 and etc? Frame rate depends of the source any way. It is possible to add it, but real frame rate will be same as in source.

6

SPLITCAM TECH SUPPORT / Re: Dedicated GPU

May 11, 2022, 04:28:31 AM

Hello, thank you. Please wait for a new version. I will write to you then it ready.

7

SPLITCAM TECH SUPPORT / Re: Dedicated GPU

May 09, 2022, 03:29:43 AM

Thank you. And one more question. What exactly effect you use? Can you try skin smoother (what adapter used)?

8

SPLITCAM TECH SUPPORT / Re: Dedicated GPU

May 07, 2022, 08:04:55 AM

Can you please send some info:
screenshots:
dxdiag.exe (C:\Windows\System32\dxdiag.exe )
winver (type winver in command line)
and splitcam log.

Did you get all windows updates?

9

SPLITCAM TECH SUPPORT / Re: Dedicated GPU

May 05, 2022, 06:34:08 AM

Hi, Splitcam use default graphic card. You can try to plug monitor to more powerfull card. What cart your monitor connected to?

10

SPLITCAM TECH SUPPORT / Re: Lumix G9 Tether Software

April 06, 2022, 09:09:19 AM

I'm sorry but I can not understand what you need. How it apply to splitcam software? Please explain in more detail

11

SPLITCAM TECH SUPPORT / Re: Virtual webcam with low FPS and periodically stops working

January 26, 2022, 06:56:50 AM

Good time.. Can you, please describe you setup in more detail. What OS, PC config? What version of splitcam? Can you check what is the load on the processor at this moment? And what is the resolution at that end?

12

SPLITCAM TECH SUPPORT / Re: Only Video Noice after OtherCam Install

November 15, 2021, 04:32:43 AM

Do you see a normal picture in Splitcam? The screenshot that you attached is what you see in VideoConf ?

You can try reinstall Splitcam and delete C:\Users\USER\AppData\Local\Splitcam folder.. I mean uninstall, remove folder and install again.

13

SPLITCAM TECH SUPPORT / Re: Only Video Noice after OtherCam Install

November 11, 2021, 08:48:35 PM

Hello,
That issue appears only for camera or for any source?
What do you see then add camera into scene? Please attach screenshot.

14

SPLITCAM TECH SUPPORT / Re: skin smoother effect fall after time

October 04, 2021, 04:43:11 AM

Hello,

What version of splitcam you are using? Please check latest version.

15

SPLITCAM TECH SUPPORT / Re: SplitCam source stuck to 29 FPS

August 09, 2021, 09:22:56 AM

Thank you. We found the issue. On next release it will work better, but still cannot achieve 60fps on driver output (selection will be posible ). Working on it.

Messages - SplitCamDevs