UNEXPECTED ERROR SplitCam 10.7.7 x64 June 28, 2023, 09:26:12 AM After saving the config file, and reopen SplitCam, I get following error:UNEXPECTED ERROR: See log output for more info. Code: 0xC0000005, Flags: 0. Address 0x00007FF62872441BIf I delete default.xml, the app starts succesfully, but after saving new config-file, the same error happens again.This is in the logfile====================================================09:18:52 SplitCam starting: v10.7.7 x6409:18:52 CPUID: Intel64 Family 6 Model 154 Stepping 3, GenuineIntel09:18:52 Processor: 12th Gen Intel(R) Core(TM) i7-1260P09:18:52 OS: Microsoft Windows 11 Pro 10.0.22621 64 bits09:18:52 Initializing Gdiplus09:18:52 Gdiplus initialized09:18:52 Creating app object09:18:52 Resetting project to defaults09:18:52 Deleting scenes09:18:52 Done deleting scenes09:18:52 Clearing stream settings09:18:52 Deleting streams09:18:52 Done deleting streams09:18:52 Creating deafult scene09:18:52 Failed to open default wave output device09:18:52 Initializing scene object09:18:52 Creating video capture sources09:18:52 Creating video capture renderers09:18:52 Creating video capture canvas09:18:52 Creating chat notifier09:18:52 Creating chat notifier layer09:18:52 Saving created context to static contexts list09:18:52 Setting video callback09:18:52 Setting default canvas size to 1280x72009:18:52 Setting canvas callback09:18:52 Setting audio callback09:18:52 Registering deafult scene09:18:52 Getting default project path09:18:52 C:\Users\jware\AppData\Local\Splitcam\default.scproject09:18:52 Initializing default theme09:18:52 Startup project file doesn't exist: ""09:18:52 Running app09:18:52 Displaying splash screen09:18:52 Cleaning program cache files09:18:52 Loading options from "C:\Users\jware\AppData\Local\Splitcam\options.xml"09:18:52 Loading local copies of ingest and restream servers lists09:18:52 Updating the list of restream servers09:18:52 Done updating the list of restream servers09:18:53 Initializing common controls09:18:53 Common controls inited09:18:53 Initializing resources09:18:53 Saving "loading.gif" resource to file09:18:53 Resources initialized09:18:53 Initializing cloud config09:18:53 Finished initialization of cloud config09:18:53 Setting up workspace09:18:53 Loading last project: "C:\Users\jware\AppData\Local\Splitcam\default.xml"09:18:53 Checking available GPUs09:18:54 1 GPU found in the system.09:18:54 Intel GPU: Intel(R) Iris(R) Xe Graphics09:18:54 Loading project file "C:\Users\jware\AppData\Local\Splitcam\default.xml"09:18:54 Deleting scenes09:18:54 Deleting video context09:18:54 Stopping capture sources09:18:54 Looking for current context in static context list09:18:54 Deleting notifier09:18:54 Deleting capture sources09:18:54 Deleting renderers09:18:54 Deleting canvas09:18:54 Canvas thread stopped09:18:54 Done deleting scenes09:18:54 Deleting streams09:18:54 Done deleting streams09:18:54 Failed to open default wave output device09:18:54 Initializing scene object09:18:54 Creating video capture sources09:18:54 Creating video capture renderers09:18:54 Creating video capture canvas09:18:54 Creating chat notifier09:18:54 Creating chat notifier layer09:18:54 Saving created context to static contexts list09:18:54 Setting video callback09:18:54 Setting default canvas size to 1280x72009:18:54 Setting canvas callback09:18:54 Setting audio callback09:18:54 Updating scenes09:18:54 Creating memory renderer for splitcam driver.09:18:54 Error creating decoder from file "C:\Users\jware\AppData\Local\Splitcam\loading.gif" in ImageLoader: 0x800401F0.09:18:54 Activating scene 009:18:54 Finished setting up work space.09:18:54 Starting UI09:18:54 Destroying splash screen09:18:54 SplitCam started09:18:54 SYM Symbol-SearchPath: '.', symOptions: 530, UserName: 'jware'09:18:54 Updating proxy servers09:18:54 Downloading "https://splitcam.com/win-download/update/proxy.cfg" to "C:\Users\jware\AppData\Local\Splitcam\proxy.cfg"09:18:55 Available desktop size: 1360x72009:18:55 Creating dialog class ui::CStatisticsWindow, "CPU" at (641, 323) of size 640x39209:18:55 Creating dialog class ui::CStatisticsWindow, "GPU" at (641, 323) of size 640x39209:18:55 Creating dialog class ui::CStatisticsWindow, "RAM" at (641, 323) of size 640x39209:18:55 Creating dialog class ui::CStreamStatistics, "Stream Statistics" at (641, 323) of size 640x39209:18:55 Show Statistics panel.09:18:55 Initializing virtual driver interface09:18:55 SYM 00007FF62872441B (splitcam): (filename not available): (function-name not available)09:18:55 SYM 00007FF628725790 (splitcam): (filename not available): (function-name not available)09:18:55 SYM 00007FFFBE5126AD (KERNEL32): (filename not available): BaseThreadInitThunk09:18:55 SYM 00007FFFC03CAA68 (ntdll): (filename not available): RtlUserThreadStart09:18:55 UNEXPECTED ERROR. See log output for more info. Code: 0xC0000005. Flags: 0. Address: 0x00007FF62872441B.09:18:55 Acivating scene 009:18:55 Memory usage: Total RAM : 15,988 MiB Free RAM : 11,493 MiB RAM Load : 28% SplitCam RAM : 254 MiB SplitCam CPU : 4.1% SplitCam GPU : 5.1%09:18:55 Creating dialog class ui::CDlgAbout, "About SplitCam" at (380, 0) of size 600x72009:18:55 Reading from "https://splitcam.com/win-download/update/history.txt"09:18:57 Initializing chat notifier09:18:57 Finished initializing chat notifier09:18:57 Updating chat client09:18:57 Finished updating chat client09:19:24 Error running speed test: [json.exception.parse_error.101] parse error at line 2, column 1: syntax error while parsing value - unexpected '{'; expected end of input====================================================If I understand it correctly, SplitCam makes some error while creating the config-fileHost is Windows 11 Pro. Machine is Intel NUC12WSKi7.Please help me to fix the issue Last Edit: June 28, 2023, 12:06:20 PM by pzlingo
Re: UNEXPECTED ERROR SplitCam 10.7.7 x64 Reply #1 – June 28, 2023, 12:13:07 PM I could find the origin. I had sound disabled in Bios. After enabling everything worked fine now
Re: UNEXPECTED ERROR SplitCam 10.7.7 x64 Reply #2 – July 08, 2023, 11:42:34 PM Thank you for reporting about the reason of this error. I was wrestling with the search of what was the cause.
Re: UNEXPECTED ERROR SplitCam 10.7.7 x64 Reply #3 – September 26, 2023, 06:11:53 AM Hi, i have similar issues but the address is different. I checked my BIOS and audio is enabled so it's not the same cause. May I know where to find default,xml?
Re: UNEXPECTED ERROR SplitCam 10.7.7 x64 Reply #4 – September 30, 2023, 06:08:36 AM HelloThank you for you report.Please try this version https://splitcam.com/win-download/update/10.7.19_x64.msiLet us know please, if it's resolve your issue or not?
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