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1
SPLITCAM TECH SUPPORT / Re: splitcam profile/ network configuration
Last post by ג'רמי ליונס -
Hi,

Thank you for your reply,

As i continue to integrate and test you excellent program, I have a couple more questions

Is there an option to save the project on the system (not per user) where it will be used by all users, how can this be done? if not please this option. This will allow me to configure it once per computer instead of copying the config on logon.

the splitcam appdata is 20 mg in size which is rather large, what is the minimum files/ folders which i would need to copy to each user?

after installation on some computers i am receiving an error we could not create the directory, this is even after i have configured a project and it is saved and loaded properly, what is the solution to this problem. i would like to mention this is even when logged on to to a domain admin user.



2
SPLITCAM TECH SUPPORT / Remove Background not working
Last post by yves -
On my Mac with 15.0.1 ans SplitCam Version 1.16(189) if i use on my Cam Remove Background there is a Black Background, bevore migrating to the newest OS SplitCam works normally. If there a Issue with the Version or is there a Fix ?
3
SPLITCAM TECH SUPPORT / Re: splitcam profile/ network configuration
Last post by Anatoly Smelkov -
Program settings are stored locally on each computer where SplitCam is installed. The project file can be be shared theoretically. The path to the currently loaded project file is shown in the SpliCam’s title bar. To save the project file to another location use the “Save as…” command from the main menu. To open the project file on another computer use “Open” command in the main menu.
5
SPLITCAM TECH SUPPORT / Re: How can I save video settings?
Last post by SPLITCAM SUPPORT -


Hello!

If you go to SplitCam video settings and adjust it there, please contact us via Telegram @splitcam, and we will try to assist you.

If you open the SplitCam/webcam settings and see a grey window with camera settings, please note that this window is not generated by SplitCam but by your camera’s software. We only call this window from your camera software, and we have no control over the behavior or saving of settings made within windows created by other programs.







Hello, when I start SplitCam I have to adjust manually several settings in order to have a good image, settings that are flagged as automatic by default, like white balance, focus, exposure and so on. If I exit from SplitCam and launch it again, all my adjustment are still there but if i shut down my computer (windows 11), when I start it again and launch SplitCam, all the settings come back again to the default values.
What can I do to make the changes definitive?
Thank you
Alex
7
SPLITCAM TECH SUPPORT / How can I save video settings?
Last post by Sandrone -
Hello, when I start SplitCam I have to adjust manually several settings in order to have a good image, settings that are flagged as automatic by default, like white balance, focus, exposure and so on. If I exit from SplitCam and launch it again, all my adjustment are still there but if i shut down my computer (windows 11), when I start it again and launch SplitCam, all the settings come back again to the default values.
What can I do to make the changes definitive?
Thank you
Alex
9
SPLITCAM TECH SUPPORT / Re: How can I disable the server update check?
Last post by SPLITCAM SUPPORT -
Hello

To disable server update and internet connection of splitcam do next steps :


https://splitcam.com/win-download/update/10.8.8_x64.msi
or higher


To prevent SplitCam from accessing the Internet during startup, you can configure it using the local configuration file "local.cfg". In Windows Explorer, go to the "%localappdata%\SplitCam" folder and create a new file named "local.cfg". If the file with this name already exists, open it for editing in the Notepad application. This is a text file, so don't try to use MS Word or any other editor that creates files in a format other than plain text.

In this "local.cfg" file, add a new line with the following content

offline = 1

Now when you start SplitCam, it will not try to contact any Internet servers. It is not recommended to use this configuration option if you are streaming over the Internet to any servers available in SplitCam because the list of streaming servers (ingest servers) may not be up to date and your stream may fail.