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Messages - SPLITCAM SUPPORT

1
ANNOUNCEMENTS / Re: Splitcam video driver not working with Streamate
Hello

It's because you enabled zoom

Please choose Layer in splitcam  and hold CTRL + mouse scroll


Hi,
   I normally use Splitcam video driver with Streamate, but now whenever I go to stream my full Splitcam screen doesn't show up on Streamate, it shows as slightly zoomed and to the right. I know it's a Splitcam issue and not a Streamate issue because if I switch to OBS virtual camera it shows as normal. I haven't changed my settings, they are still at 1920 x 1080p. Is there a way to fix this?
2
SPLITCAM TECH SUPPORT / Re: Lovesense issue
Lovense had some changes recently and we also had to update the version as soon it might not be possible to use the Lovense version under 3.00. I am using the latest version of Splitcam and the addon available from your website with the update that comes once you download it but i am getting the following error when online only on StripChat. Everything looks connected the toys are shown in the menu everything looks alright but at random intervals the toy menu disappears from availability for members but i don't see any notice of that happening. The only way i can activate the menu back is to remove it from Lovense connect the toys and redo the connection.



Hello what version of splitcam do you use?

Can you contact us by telegram : @splitcam ?
4
SPLITCAM TECH SUPPORT / Re: Very High usage of the GPU
Hello
The skin smoother and other effects work on GPU , if do you use them that can slow youк pc if you dont have GPU or your GPU no so powerful.

The hold shift with start splitcam software reset all setting to default .

Thank you for replying.
I will try.
But what exactly does this operation do?
My laptop is not the fastest in the world, but a good compromise, being a 12th Intel generation.
I like the software, but if it continues like this I will be forced to switch to other competitors... I have already tried other softwares and they don't have the same problem.
8
SPLITCAM TECH SUPPORT / Re: Unstable Bitrate Issue with Splitcam on Chaturbate
Hello everyone, I am new to Chaturbate with Splitcam, I have a problem with Bitrate that becomes very unstable.  I have configured the parameters correctly.  With OBS and using the same server (Global) the Bitrate remains stable but when I use Splitcam it becomes unstable and it works badly.

Help me please, Thank you.


Hello
Do you enabled restream?

Can you contact us by telegram @splitcam
10
SPLITCAM TECH SUPPORT / Re: sound of application is very loud on Default
Hello

I can't confirm it. in my opinion, the volume is quite normal. in general, when we take the sound from the microphone, we do not set our own volume, but take the one that is there, and then already in the program the user can increase or decrease the volume with sliders in the interface. if your microphone is too loud, it most likely means that it is set too loud in your system.
11
SPLITCAM TECH SUPPORT / Re: Doesn't start
Hello
If you have some files of swapface on pc ,
It's can be work not correctly.

Contact to us by telegram @splitcam.       
We will try to help you.

Please check on your pc : swapface software , remove all of it and splitcam must work!
I have the same problem. I have deleted all swapfaces, but it still cannot be started. It keeps loading last projects.

Contact to us by telegram : @splitcam ,  skype : jack-px

thank you
12
SPLITCAM TECH SUPPORT / Re: Errror: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
Hello

Can you contact to us by telegram @splitcam or skype: jack-px

Thank you


Hi,

Suddenly, Splitcam 10.7.24  stopped working on my Win11 PC and now shows only black screen being selected in other apps.  There is an error in the log:
Code: [Select]
01:57:43 Initializing virtual driver interface
01:57:43 ERROR: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
01:57:43 Destroying virtual driver interface
01:57:43 Acivating scene 0
01:57:43 Initializing virtual driver interface
01:57:43 ERROR: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
01:57:43 Destroying virtual driver interface

I tried to reinstall Splitcam, delete the related drivers, etc but nothing helps. Thank you in advance for any suggestions
13
SPLITCAM TECH SUPPORT / Re: No sound output from any video?
Hello
Hold CTRL and click with mouse on sound bar near blue Go Live button.

By default the audio is played in silent mode so that if your microphone is turned on, it does not create an echo.
15
SPLITCAM TECH SUPPORT / Re: Doesn't start
Hello
If you have some files of swapface on pc ,
It's can be work not correctly.

Contact to us by telegram @splitcam.       
We will try to help you.

Please check on your pc : swapface software , remove all of it and splitcam must work!
I have the same problem. I have deleted all swapfaces, but it still cannot be started. It keeps loading last projects.