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Messages - SPLITCAM SUPPORT

2
SPLITCAM TECH SUPPORT / Re: sound of application is very loud on Default
Hello

I can't confirm it. in my opinion, the volume is quite normal. in general, when we take the sound from the microphone, we do not set our own volume, but take the one that is there, and then already in the program the user can increase or decrease the volume with sliders in the interface. if your microphone is too loud, it most likely means that it is set too loud in your system.
3
SPLITCAM TECH SUPPORT / Re: Doesn't start
Hello
If you have some files of swapface on pc ,
It's can be work not correctly.

Contact to us by telegram @splitcam.       
We will try to help you.

Please check on your pc : swapface software , remove all of it and splitcam must work!
I have the same problem. I have deleted all swapfaces, but it still cannot be started. It keeps loading last projects.

Contact to us by telegram : @splitcam ,  skype : jack-px

thank you
4
SPLITCAM TECH SUPPORT / Re: Errror: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
Hello

Can you contact to us by telegram @splitcam or skype: jack-px

Thank you


Hi,

Suddenly, Splitcam 10.7.24  stopped working on my Win11 PC and now shows only black screen being selected in other apps.  There is an error in the log:
Code: [Select]
01:57:43 Initializing virtual driver interface
01:57:43 ERROR: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
01:57:43 Destroying virtual driver interface
01:57:43 Acivating scene 0
01:57:43 Initializing virtual driver interface
01:57:43 ERROR: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
01:57:43 Destroying virtual driver interface

I tried to reinstall Splitcam, delete the related drivers, etc but nothing helps. Thank you in advance for any suggestions
5
SPLITCAM TECH SUPPORT / Re: No sound output from any video?
Hello
Hold CTRL and click with mouse on sound bar near blue Go Live button.

By default the audio is played in silent mode so that if your microphone is turned on, it does not create an echo.
7
SPLITCAM TECH SUPPORT / Re: Doesn't start
Hello
If you have some files of swapface on pc ,
It's can be work not correctly.

Contact to us by telegram @splitcam.       
We will try to help you.

Please check on your pc : swapface software , remove all of it and splitcam must work!
I have the same problem. I have deleted all swapfaces, but it still cannot be started. It keeps loading last projects.
9
SPLITCAM TECH SUPPORT / Re: low flow rate
hello. i having this troubles for 3 days... low flow rate with intermittent stream . its getting from 00-1.2 mbit/s and i cant do with it anything. i tryed other settings  i tryed everything. its very low speed. i dont know why
Latest updates installed of everything
and this torubles only with site myfreecams
with chaturbate everything its okay, its good resolution and  5000 mbit/s
what i can do ? where can i know the reason?



Hello

Can you try to choose another server for MyFreeCams, in splitcam steram settings/ myfreecams

Or

Try to contact us by telegram : @splitcam or Skype: jack-px.
10
SPLITCAM TECH SUPPORT / Re: Run Multiple Instances of SplitCam?
Hi! I am looking to run multiple instances of Splitcam because I am looking to run multiple channels of it from the same computer. Is there a way to do this? When I try to open up Splitcam while already having one instance open, it just redirects me back to the open instance and doesn't open a new window for it. Thank you so much in advance for your assistance!




Hello
For run multiple channels you dont need additional instance of splitcam.

Go to stream settings and add how many channels you want.
11
SPLITCAM TECH SUPPORT / Re: Windows TitleBar not fully functional (v10.7.20 x64 on Win10)
I'm hoping if you fix those issues, then WinMove operations will work on v10.7.20 like they did on v10.6.36.
I don't want to install v10.7.20 because of the rollback issue I reported.

Hello Roger
Can you send me video how its work on 10.6.36 or any other splitcam versions ?
I ask you because i dont understand how it can work in  other versions !!?
13
SPLITCAM TECH SUPPORT / Re: Windows TitleBar not fully functional (v10.7.20 x64 on Win10)
Tested on two separate systems:
a) TitleBar Drag works, but Alt-Space does not open the Resize/Move options.
b) Right-Click on the TitleBar is ignored.
c) Probably related: Windows Move/Resize functions from AHK (e.g. WinMove) now have no effect.

Aggravating factor: Rollback to v10.6.36 is prevented because:
 After SplitCam uninstall, new install of the v10.6.36 .MSI causes download/install of v10.7.20 :(
Plan: Until v10.7.20 is fixed, I will try an internet-free install of v10.6.36;  if that fails, I will do a system Restore.


Hello

Can you send video what exactly you doing?
Because we need more information!

You can contact us by telegram @splitcam or skype: jack-px

Thank you
15
FEATURE REQUESTS AND SUGGESTIONS / Re: Editing Channels

Hello

We try to do it in next versions.


I have recently started utilizing Splitcam in classrooms for the ip camera, and wireless mic.  I would like to be able to show promote the end users in the ability to stream,

However since we are a Private University, some of the channels are a bit R rated for some peoples liking. Is it possible to edit the channels that are available for ex.. Ideally Id put a checkmark to have Youtube and Facebook be available, The other ones could just remain hidden since they are unchecked.