Skip to main content ↑ ↓
Topic: Crash after adding Web Browser Media Layer (Read 9899 times) previous topic - next topic

Crash after adding Web Browser Media Layer

I have SplitCam running OK under Win 10 on a 64-bit system, and can switch OK between two scenes, both using Microsoft LifeCam HD-3000's.
However when I try to add another scene with a link to a website (e.g. https://www.boga.co.uk/) for a Web Browser Media Layer, the website appears after a few seconds, but then the following message appears and SplitCam closes when I click Close Program
(same result with a non-secure site)
Am I doing something wrong?

Re: Crash after adding Web Browser Media Layer

Reply #1 –
Hello
What version of splitcam do you use?

Re: Crash after adding Web Browser Media Layer

Reply #2 –
Version 10.6.25

Re: Crash after adding Web Browser Media Layer

Reply #4 –
Quote from: SPLITCAM SUPPORT on
Quote from: donjohn24 on
Version 10.6.25

Please try this one :
https://splitcam.com/win-download/update/10.6.32_x64.msi
 and tell me if its help you, please.
Thanks for the reply.
This version does solve the webbrowser problem, which is now OK ....BUT
My webcams no longer show their pictures - the blue lights flash on and off indicating they are working, but no pictures!
A brief message when trying to add the webcams was, 'No preview possible'
The cameras work OK in Zoom.
I looked at all settings but none had any effect.

Re: Crash after adding Web Browser Media Layer

Reply #5 –
Hello,

Sorry for the troubles you are experiencing with SplitCam.
Please attach a report file located at %LOCALAPPDATA%\SplitCam\splitcam.log
If possible we could arrange a live session using Team Viewer or AnyDesk software. Contact me in Telegram app by nick name @smelkov.

Thank you.
Toto,
SplitCam development and support team.