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Messages - Benjman

1

SPLITCAM TECH SUPPORT / Re: 10.5.62 Video Freezing

January 13, 2022, 07:08:32 PM

I just tested with version 10.5.62 x64. Pausing works, however the video still freezes up intermittently. Version 10.5.28 does not have this issue.

I created a new, blank project and the issue persists.
What information can I provide to assist getting this resolved?

Edit: If you add an image or text layer, it will freeze much faster than if you just have a web camera source.

2

SPLITCAM TECH SUPPORT / Re: 10.5.35 Pause no longer working / Video Freezing

October 16, 2021, 07:18:56 PM

Hi,

Do you have the old version available for download? I cleaned up my computer and got rid of it:(

I haven't been able to rectify these issues with different cameras, cables, 10.5.38 update, rebooting, etc. so I would like to revert back to the version that was working for me.

Thank you

Edit: I found version 10.5.28, which works perfectly without either issue.

3

SPLITCAM TECH SUPPORT / 10.5.35 Pause no longer working / Video Freezing

September 26, 2021, 02:37:06 PM

Hi,

Since updating to 10.5.35, I have noticed:

1. The Pause function from webcam no longer weeks
2. The webcam feed appears to freeze up frequently (audio OK)

4

SPLITCAM TECH SUPPORT / Re: Where to download latest version

July 22, 2021, 08:43:10 PM

Quote from: SPLITCAM SUPPORT on July 11, 2021, 02:02:05 AM

Hello

Why you can't to dow load it? What error ?

There was no error, the new version just didn't appear to be uploaded yet. I was just able to download 10.5.28 without issue, so it's all resolved now

5

SPLITCAM TECH SUPPORT / Where to download latest version

July 08, 2021, 08:29:04 PM

I'm on version 10.5.12. I saw there was a new release in June, but the download's page (https://splitcam.com/download) is still listing 10.5.12.

Now I see that version 10.5.27 is available as of today, but I cannot download that, either.

Is there another page this is being hosted on?