Hey I just installed the SplitCam Software and tried to do test recording but this error message occurs every time I tried to save the file using ‘save as’, “File recorder error”. A small file of 262 bytes is saved but that is obvious not right for the test recording. Further that file is not able to be opened by Media Player which gives a further error saying it cannot open file because possibly file type is unsupported, or file extension is incorrect, or the file is corrupt. If one of the Techs could leave a reply to explain how I resolve this problem that would be fantastic.