SplitCam Community

SPLITCAM FORUMS => SPLITCAM TECH SUPPORT => Topic started by: Me Again Me on January 11, 2024, 08:05:38 PM

Title: Errror: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
Post by: Me Again Me on January 11, 2024, 08:05:38 PM
Hi,

Suddenly, Splitcam 10.7.24  stopped working on my Win11 PC and now shows only black screen being selected in other apps.  There is an error in the log:
Code: [Select]
01:57:43 Initializing virtual driver interface
01:57:43 ERROR: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
01:57:43 Destroying virtual driver interface
01:57:43 Acivating scene 0
01:57:43 Initializing virtual driver interface
01:57:43 ERROR: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
01:57:43 Destroying virtual driver interface

I tried to reinstall Splitcam, delete the related drivers, etc but nothing helps. Thank you in advance for any suggestions
Title: Re: Errror: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
Post by: SPLITCAM SUPPORT on January 12, 2024, 06:12:26 AM
Hello

Can you contact to us by telegram @splitcam or skype: jack-px

Thank you


Hi,

Suddenly, Splitcam 10.7.24  stopped working on my Win11 PC and now shows only black screen being selected in other apps.  There is an error in the log:
Code: [Select]
01:57:43 Initializing virtual driver interface
01:57:43 ERROR: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
01:57:43 Destroying virtual driver interface
01:57:43 Acivating scene 0
01:57:43 Initializing virtual driver interface
01:57:43 ERROR: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
01:57:43 Destroying virtual driver interface

I tried to reinstall Splitcam, delete the related drivers, etc but nothing helps. Thank you in advance for any suggestions
Title: Re: Errror: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
Post by: Me Again Me on January 26, 2024, 12:35:21 AM
Hi again,

After our conversation in Skype, I got more info on my error. SplitCam Virtual Video Driver in Device Manager reports an initialization error immediately after a fresh installation of SplitCam. The error is shown in the driver's Properties->Events tab.


The most relevant message "Device is not started (splitcam_hd_driver)" contains the following details:

Device ROOT\MEDIA\0000 had a problem starting.
Driver Name: oem37.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Service: splitcam_hd_driver
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5



I hope that it may shed light on the problem, thank you in advance!
Title: Re: Errror: Failed to initialize SplitCam virtual driver "SplitCam Video Driver"
Post by: Me Again Me on February 09, 2024, 12:59:01 PM
Hi,
For anyone having the same problem, I found a solution. Apparently, I had DirectShowSpy installed on my system and that tool seems breaking SplitCam. After I removed DSSpy, everything has started working again.
Removing DSSpy:
https://directshow5.rssing.com/chan-12216274/article34.html?nocache=0