106
Messages
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Messages - SPLITCAM SUPPORT
107
SPLITCAM TECH SUPPORT / Re: Splitcam Memory Leak Issue
Thank you for report this issue.
In few day we will release new version i hope you will check it too .
Thank You
108
SPLITCAM TECH SUPPORT / Re: minimum requirements
Your PC it's ok !
Download and upate it to new nvidia drivers : https://www.nvidia.com/ru-ru/geforce/geforce-experience/download/
When you do strem choose recomended preset or create new with NVidia encoder , also i recommend you to use same preset for all site.
Let me know if it's helped you ?
109
SPLITCAM TECH SUPPORT / Re: troubles with video uploading
Please try version 10 or higher.
110
SPLITCAM TECH SUPPORT / Re: Splitcam 10.4.96 - Error message
If do you use restream please disable it.
Maybe problem with nearest restream server.
I attached image how to disable it.
If it's not help for you , please contact to us by skype : jack-px or telegram @splitcam
Thank you
111
SPLITCAM TECH SUPPORT / Re: OMT-lider TOV ?!
OMT-Lider TOV it's our company name.
The window you see with this name when you install SplitCam it's EV Code Signing Certificate by DigiCert.com
EV Code Signing provides a higher level of trust in the software by ensuring that the information about the software developer is accurate and has been verified with the utmost care.
Extended Organization Verification involves a stronger method of verifying more data about the software publisher, which eliminates any falsification.
Instant reputation verification with Microsoft SmartScreen filter removes warnings to users that an app might be malicious.
If you want read more about EV Code Signing Certificate, you can read here : https://comodosslstore.com/code-signing/why-ev-code-signing/
112
SPLITCAM TECH SUPPORT / Re: Splitcam non visualizza videocamera IP TP-Link Tapo
Did you tried add your tp link cameras to other programs?Except the Tapo App (Android for smartphones) I don't know any other software for PC (Windows 10). Can you show me any?
It's work in other programs?
Sorry, i want to help you, but i dont have tp link cameras.
You can try to find solution in internet.
113
SPLITCAM TECH SUPPORT / Re: Splitcam non visualizza videocamera IP TP-Link Tapo
It's work in other programs?
114
FEATURE REQUESTS AND SUGGESTIONS / Re: Better control over playing a video
We fixed it , try new version 10.4.96 and let me know please if it's help you !?
Thank You
115
FEATURE REQUESTS AND SUGGESTIONS / Re: 1080x1920 vertical resolution
Sorry for delay. You can hold CTRL and with mouse fit your layer how you want.
Let me know if its help you !?
116
SPLITCAM TECH SUPPORT / Re: Splitcam virtual only allowing 2 connections at the same time
Sorry for delay, we investigated your issue.
The problem in microsoft - they not allow use the driver in few browsers.
But you can try update your windows build to last one, and update all your browsers.
For me it's work in chrome and safari and skype and zoom at the same time.
117
SPLITCAM TECH SUPPORT / Re: Scroll feature on text
Issue fixed.
We will update it in next version.
118
SPLITCAM TECH SUPPORT / Re: SplitCam is crashing after several hours
We released new version, your issue was fixed.
Please try it and back to me.
Thank you
119
SPLITCAM TECH SUPPORT / Re: Sound for video
So once again support has stopped replying after not being able to resolve this problem.
Conclusion:
splitcam appears to have a problem with using to many resources when trying to stream a standard HQ video with sound. There does not appear to be anyway to resolve this issue. Might need a super fast gaming computer in order to make it work properly but if you need a reliable feed I think it will not be dependable.
The concept is amazing and I hope future versions will be able to resolve this issue. I ill check back in several months.
Hello
Sorry for no responded you , we worked on new version and now its released, please try it and back to me if your problem repeat?
120
SPLITCAM TECH SUPPORT / Re: Splitcam not working in a specific computer
Try please new version 10.4.96 its must work no issue.