Recent Posts - Page 3

21

SPLITCAM TECH SUPPORT / video is lagging

Last post by allanacos - April 07, 2024, 05:06:43 AM

Good afternoon Installed the new version 10.7.38. When you turn on Skin Smoother, the video starts to lag by 3-5 seconds. What is the problem? How to solve? Or is there no solution to this problem?

22

SPLITCAM TECH SUPPORT / Re: Very High usage of the GPU

Last post by bettybop - April 05, 2024, 11:06:13 AM

Thank you for replying.
I will try.
But what exactly does this operation do?
My laptop is not the fastest in the world, but a good compromise, being a 12th Intel generation.
I like the software, but if it continues like this I will be forced to switch to other competitors... I have already tried other softwares and they don't have the same problem.

23

SPLITCAM TECH SUPPORT / Re: Very High usage of the GPU

Last post by SPLITCAM SUPPORT - April 05, 2024, 10:54:01 AM

Hello
Please hold shift and start splitcam.
And check cpu and gpu
if you have good processor and good gpu it must be ok !

24

SPLITCAM TECH SUPPORT / Very High usage of the GPU

Last post by bettybop - April 02, 2024, 01:05:43 PM

Hi everyone.
I am using the latest version of Splitcam and the software is working good in general.
Unfortunately on my Surface 9 pro, when using Splitcam, the GPU usage skyrockets to 80% and stays there. This causes an enormous heat in the laptop.
Anyone else? Can someone suggest me a solution?
I am using Splitcam only for registering webcam videos for my courses.
Thank you.

25

FEATURE REQUESTS AND SUGGESTIONS / Checkbox for automatic updates

Last post by Roman_CZ - March 28, 2024, 03:47:38 PM

Hi, To avoid the error message after startup "Error encounted during ingest servers update process" please add the option to turn off automatic update checks.

26

SPLITCAM TECH SUPPORT / Re: Error encounted during ingest servers update process

Last post by Roman_CZ - March 16, 2024, 12:57:14 PM

I can not insert error message because it says "The post data is missing. This error could be caused by trying to submit a file larger than allowed by the server. Please contact your administrator if this problem continues."

My image is only 18KB

27

SPLITCAM TECH SUPPORT / Re: Error encounted during ingest servers update process

Last post by SPLITCAM SUPPORT - March 13, 2024, 07:25:49 PM

Can you upload screenshots of your error?

Or contact to us by telegram @splitcam or skype: jack-px

Thank you.

28

SPLITCAM TECH SUPPORT / Re: Error encounted during ingest servers update process

Last post by bovirus - March 13, 2024, 04:01:55 PM

I got this error also with new version (10.7.38).

29

SPLITCAM TECH SUPPORT / Re: Error encounted during ingest servers update process

Last post by SPLITCAM SUPPORT - March 12, 2024, 07:13:47 AM

Please update splitcam to new version :

https://splitcam.com/win-download/update/10.7.38_x64.msi

30

SPLITCAM TECH SUPPORT / Error encounted during ingest servers update process

Last post by Roman_CZ - March 09, 2024, 04:09:13 PM

Hi.
I always have this annoying message during start up the SplitCam. "Error encounted during ingest servers update process" How can I get rid of this pop up message? Version 10.7.24.
Thank you