SplitCam Community

SPLITCAM FORUMS => SPLITCAM TECH SUPPORT => Topic started by: Robby Boyd on December 05, 2020, 10:43:19 AM

Title: problem with "preview" aka floating window
Post by: Robby Boyd on December 05, 2020, 10:43:19 AM
Hello,

After the most recent update, I've no longer had the ability to use the floating window on one of my computers. This is a problem for me personally because I use this feature all the time. I find it rather convenient and it is a unique offering this application (which I've recently discovered and love) has that others I've tried so far do not.

I'll attach a screen shot. But, basically when I click the minimize button in splitcam the window minimizes and no floating Window appears. When I click Splitcam in the bottom start bar it appears to have two windows but one is not visible.

ANY HELP is greatly appreciated. I've been using this feature all the time and this is my new favorite must have application for streamers//content creators//anybody using multiple camera sources. 
Title: Re: problem with "preview" aka floating window
Post by: Vit on December 05, 2020, 06:22:29 PM
Hello

I have the same problem

Guys, help me solve this problem, please

Title: Re: problem with "preview" aka floating window
Post by: Robby Boyd on December 07, 2020, 02:22:47 AM
This is still ongoing here, I don't want to have to reinstall windows. I'm sure its a simple fix.
Title: Re: problem with "preview" aka floating window
Post by: SPLITCAM SUPPORT on December 07, 2020, 09:30:58 AM
Hello Guys
New version will be availbale in 2 weeks , this issue fixed there.

I can upload new beta version with fixed issue but new version not be tested and maybe you will find other problems ?
Let me know if you want to test it.

Thank You
Title: Re: problem with "preview" aka floating window
Post by: Robby Boyd on December 07, 2020, 05:10:12 PM
Sure post the beta i'll give it a try :D
Title: Re: problem with "preview" aka floating window
Post by: masterfalco on December 08, 2020, 01:16:43 PM
Hello,

After the most recent update, I've no longer had the ability to use the floating window on one of my computers. This is a problem for me personally because I use this feature all the time. I find it rather convenient and it is a unique offering this application (which I've recently discovered and love) has that others I've tried so far do not.

I'll attach a screen shot. But, basically when I click the minimize button in splitcam the window minimizes and no floating Window appears. When I click Splitcam in the bottom start bar it appears to have two windows but one is not visible.

ANY HELP is greatly appreciated. I've been using this feature all the time and this is my new favorite must have application for streamers//content creators//anybody using multiple camera sources. 


i fix this issue, when you see to windows splitcam the program and the one that doesnt work like on your screenshot do this open the taskmanager , click on more details, find splitcam and you will see that it has an arrow on the left click on it now it shows you the 2 windows splitcam and the preview one ,right click the preview one and click maximize once maximized to full screen resize it to your liking that will fix it
Title: Re: problem with "preview" aka floating window
Post by: AlejAndra Pineda on December 27, 2020, 10:44:31 PM
=( I'm still having the same issue and it's hard for me to work without seeing what 'm doing. Any solution?

Hello,

After the most recent update, I've no longer had the ability to use the floating window on one of my computers. This is a problem for me personally because I use this feature all the time. I find it rather convenient and it is a unique offering this application (which I've recently discovered and love) has that others I've tried so far do not.

I'll attach a screen shot. But, basically when I click the minimize button in splitcam the window minimizes and no floating Window appears. When I click Splitcam in the bottom start bar it appears to have two windows but one is not visible.

ANY HELP is greatly appreciated. I've been using this feature all the time and this is my new favorite must have application for streamers//content creators//anybody using multiple camera sources. 


i fix this issue, when you see to windows splitcam the program and the one that doesnt work like on your screenshot do this open the taskmanager , click on more details, find splitcam and you will see that it has an arrow on the left click on it now it shows you the 2 windows splitcam and the preview one ,right click the preview one and click maximize once maximized to full screen resize it to your liking that will fix it

This didn't work for me =(
Title: Re: problem with "preview" aka floating window
Post by: SPLITCAM SUPPORT on January 19, 2021, 04:57:06 PM
Hello

Try please to download new version of SplitCam  10.4.96 , the issue fixed in this version.