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SPLITCAM FORUMS => SPLITCAM TECH SUPPORT => Topic started by: Павел Яковчук on September 05, 2020, 11:03:15 AM

Title: FPS falls a lot!
Post by: Павел Яковчук on September 05, 2020, 11:03:15 AM
Please, help, as soon as possible!

- I have a very high ping during my livestreams on StripChat, FPS jumps a lot, and at this moment the stream lags/freezes and the bitrate also jumps. I`ve started having this problem for about 2-3 weeks now. Before it, i was working with SplitCam on StripChat for almost 5 months and everything was fine. 

- I`m using laptop: ASUS ROG G551JW, x64, intel core i7-4720HQ, RAM - 16 GB, video - NVIDIA GeForce GTX 960M and Inter(R) HD Graphics 4600.
WebCam: Logitech BRIO 4K Stream Edition

using the recommended settings in SplitCam
using this site while stream: https://speedtest.stripchat.com/
it shows me (Download - 22.70 Mbps, Upload - 14.55 Mbps, Ping - 41.64 ms, Jitter - 1.30 ms)

Here`s i`m adding screen:


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У меня огромная проблема, более 4 месяцев стримили через СплитКам на СтрипЧат и все было в порядке. В последние 2-3 недели все стало ужасно. Зашкаливает битрейт, зашкаливает ФПС. Стрим идет с задержкой у зрителей. И тому нет обьяснимых причин. Пожалуйста, помогите, все спецификации я указал выше на английском. Использую рекомендуемые настройки СплитКама, у меня вэбка, Логитеч БРИО 4К стрим эдишн, мощный ноутбук.
Спидтест во время стрима показывает плохие данные (Download - 22.70 Mbps, Upload - 14.55 Mbps, Ping - 41.64 ms, Jitter - 1.30 ms)
Title: Re: FPS falls a lot!
Post by: SPLITCAM SUPPORT on September 05, 2020, 12:43:55 PM
Hello Pavel

Thank you for you question, if you streaming  from Russia, from time to time providers there block adult sites. Try install good vpn software  on your pc. And I hope this help you!
Title: Re: FPS falls a lot!
Post by: Павел Яковчук on September 05, 2020, 01:41:29 PM



Sorry, but we`re not in Russia, we are streaming in Ukraine! So there`s no need for VPN. What else could it be?
Title: Re: FPS falls a lot!
Post by: SPLITCAM SUPPORT on September 07, 2020, 12:15:26 AM
The problem maybe in your preset or your internet provider.
Contact to us by telegram : @splitcam