SplitCam Community

SPLITCAM FORUMS => SPLITCAM TECH SUPPORT => Topic started by: Bob_USA on September 03, 2020, 02:38:04 AM

Title: Splitcam works for a few days, then outputs only a black screen
Post by: Bob_USA on September 03, 2020, 02:38:04 AM
I installed splitcam 10.4.23 (64 bit) a few days ago.  It worked fine with zoom, and then for no apparent reason started outputting only a black screen.  The sound was still coming through.  Zoom worked with other real and virtual webcams, and skype also showed the black screen.  Rebooting did not fix it.  I repaired the installation of splitcam in Control Panel, and it started working for a short time (probably less than an hour) before it went to a black screen again.  Next I uninstalled and reinstalled splitcam.  It again worked for a few hours.  I closed it, rebooted, and again it outputs a black screen.    In other words, it is useless!

Thanks in advance for any help.
Title: Re: Splitcam works for a few days, then outputs only a black screen
Post by: SPLITCAM SUPPORT on September 16, 2020, 10:27:48 AM
Hello Bob
Sorry for delay with answer.
Can you try to download new version , for now its 10.4.39 and if the problem repeat , please contact to me by skype : jack-px.

Thank you