SplitCam Community

SPLITCAM FORUMS => SPLITCAM TECH SUPPORT => Topic started by: JeBo on June 02, 2020, 10:50:47 AM

Title: Can't connect to valid rtsp stream of my Hikvision IP cam
Post by: JeBo on June 02, 2020, 10:50:47 AM
Hi,

I'm having problems getting Splitcam v10.3.66 to work on Windows 10.
I'm trying to connect to a rtsp stream of a Hikvision IP camera, this stream should work because I can open it in VLC.  In an old version of SplitCam (7.1.3.1, tried on the same computer), this stream is also working fine.

However, when I try add adding this stream via "Add IP Camera", using rtsp://username:password@ip-address:port/Streaming/Channels/101, SplitCam seems to keeps probing (at least, I think so, I see blue moving dots) but doesn't connect.
When I click 'Go live', I receive a notification: "No active streams found. Nothing to do."

The logfile shows no errors, just the following:
Creating dialog "Add IP Camera" at (622, 459) of size 640x220
vcapture::CMMFLayer::init: start initializing layer
vcapture::CMMFLayer::init: done initializing


Details:
-SplitCam v10.3.66 x64 beta
-Windows 10 Home version 1909 OS build 18363.836
-Camera: Hikvision DS-2CD2142FWD-I

Any help would be highly appreciated!!

Regards, Jeroen
Title: Re: Can't connect to valid rtsp stream of my Hikvision IP cam
Post by: SPLITCAM SUPPORT on July 10, 2020, 10:11:07 AM
Hello try new version   you can download it from our site.
Title: Re: Can't connect to valid rtsp stream of my Hikvision IP cam
Post by: BVrieling on July 13, 2020, 03:25:17 PM
I am having the same problem with IP (RTSP) cameras.

I am running 10.4.6 beta.

I have tried connecting to several RTSP cameras: Unifi, Axis, Foscam, and they all don't seem to work. I get the throbbing blue dots but I don't ever see the video.

I wondered whether it was an authentication problem, so I removed the required username/password, but that did not help.

If there is any way I can help to debug the problem further please let me know.

...Bruce
Title: Re: Can't connect to valid rtsp stream of my Hikvision IP cam
Post by: SPLITCAM SUPPORT on July 14, 2020, 08:56:59 AM
Hello
We don't have  this cameras
If you can give to us access to this camera with ip dress and login and password ,  and correct rasp link we will try to check it .
If you can send it to our Skype : jack-px

thank you
Title: Re: Can't connect to valid rtsp stream of my Hikvision IP cam
Post by: pro huynh on July 27, 2020, 11:39:55 PM
Thank you so much! Best regards from Brazil.
Title: Re: Can't connect to valid rtsp stream of my Hikvision IP cam
Post by: JeBo on July 28, 2020, 11:52:22 AM
I tried the latest version 10.4.8 x64 Beta today. Unfortunately, no change.

When I try add adding the camera stream via "Add IP Camera", using rtsp://username:password@ip-address:port/Streaming/Channels/101, SplitCam keeps probing (blue moving dots) but doesn't connect.
When I click 'Go live', I receive a notification: "No active streams found. Nothing to do."

The logfile shows no errors, just the following:
17:40:03 Creating dialog "Add IP Camera" at (640, 470) of size 640x220

Do you have any idea what the problem is? VLC Media Player can open the stream without any problems.
Title: Re: Can't connect to valid rtsp stream of my Hikvision IP cam
Post by: SPLITCAM SUPPORT on July 30, 2020, 03:19:09 PM
Hello

For what you click Go Live ?
You need to click it only if you added some rtmp for stream

If you contact to us by skype : jackp-px  we will try to help you .
Thank You

I tried the latest version 10.4.8 x64 Beta today. Unfortunately, no change.

When I try add adding the camera stream via "Add IP Camera", using rtsp://username:password@ip-address:port/Streaming/Channels/101, SplitCam keeps probing (blue moving dots) but doesn't connect.
When I click 'Go live', I receive a notification: "No active streams found. Nothing to do."

The logfile shows no errors, just the following:
17:40:03 Creating dialog "Add IP Camera" at (640, 470) of size 640x220

Do you have any idea what the problem is? VLC Media Player can open the stream without any problems.
Title: Re: Can't connect to valid rtsp stream of my Hikvision IP cam
Post by: SPLITCAM SUPPORT on July 30, 2020, 03:22:23 PM
Here you  can find instructions how to add ip camera :
https://youtu.be/elqTIE3HozA (https://youtu.be/elqTIE3HozA)