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SPLITCAM FORUMS => SPLITCAM TECH SUPPORT => Topic started by: Eva Lola on June 28, 2025, 08:09:35 AM

Title: incomplete installation
Post by: Eva Lola on June 28, 2025, 08:09:35 AM
Hi, I've been trying to install the new 2025 updates, but every time I try, I get this error: "There is a problem with this Windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
I've cleaned my PC several times and tried to install the program many times, but I always get this message in the middle of the installation, and I can't continue installing the program.

I'd appreciate it if anyone here could guide me.
Title: Re: incomplete installation
Post by: xtalkprogrammer on June 30, 2025, 07:08:37 AM
Me too. Windows Home edition, Thinkpad T520. The machine might have some hardware issues, but I can't figure out what it is.
Title: Re: incomplete installation
Post by: SPLITCAM SUPPORT on August 16, 2025, 04:57:17 PM
Hello

Try this version or higher:
https://splitcam.com/win-download/update/10.8.58_x64.msi
Title: Re: incomplete installation
Post by: Eva Lola on August 26, 2025, 09:33:27 AM
Hi, I can only install up to the update https://splitcam.com/win-download/update/10.8.25_x64.msi, 2025-01-18, New updates after that always give me an error in the middle of the installation.
Title: Re: incomplete installation
Post by: SPLITCAM SUPPORT on August 29, 2025, 05:16:50 PM
Hello

Please update your winddows to the latest build.
Title: Re: incomplete installation
Post by: Eva Lola on August 29, 2025, 05:29:24 PM
Hello

Please update your winddows to the latest build.
Hello

Please update your winddows to the latest build.
Would it be worth upgrading to Windows 11 then? Because I always update my Windows 10.
Title: Re: incomplete installation
Post by: xtalkprogrammer on September 11, 2025, 07:24:44 PM
I can't upgrade the device that I want to run Splitcam on to Windows 11. It has the latest version of Windows 10. Install still incomplete.