SplitCam Community

SPLITCAM FORUMS => SPLITCAM TECH SUPPORT => Topic started by: xtalkprogrammer on March 22, 2025, 07:26:58 PM

Title: Thumbnail save error: failed to take snapshot
Post by: xtalkprogrammer on March 22, 2025, 07:26:58 PM
I'm constantly seeing this error in the log:

00:22:32 Thumbnail save error: failed to take snapshot

(Time varies, obviously).
What could be the reason?
Title: Re: Thumbnail save error: failed to take snapshot
Post by: SPLITCAM SUPPORT on April 04, 2025, 01:00:06 AM
Hello

Try to change snapshot saving folder in splitcam settings.


I'm constantly seeing this error in the log:

00:22:32 Thumbnail save error: failed to take snapshot

(Time varies, obviously).
What could be the reason?
Title: Re: Thumbnail save error: failed to take snapshot
Post by: xtalkprogrammer on April 14, 2025, 08:21:42 AM
Changing the snapshot folder in settings doesn't make any sense. I'm not talking about snapshots, I'm talking about thunbnails. Where does Splitcam keep thumbnails? If I knew, I could check that the location still exists for instance. I can make snapshots, but Splitcam can't store thumbnails.