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SplitCam Community

SPLITCAM FORUMS => SPLITCAM TECH SUPPORT => Topic started by: David Benucci on October 23, 2023, 11:46:49 AM

Title: Black screen when I try to share my screen
Post by: David Benucci on October 23, 2023, 11:46:49 AM
When I add a "Share Screen" and select one of my screen I got a black screen and the sharing not working.
How could I fix this issue?
Thanks in advance.
P.S. I'm using 10.7.20 version but I tried with previous versions until 10.7.7 (always 64bit version).
Title: Re: Black screen when I try to share my screen
Post by: Anatoly Smelkov on October 27, 2023, 04:00:52 PM
Hi,

Thank you for reporting the issue!

Could you please try to share the screen once again and send me the log file located at %localappdata%\SplitCam\splitcam.log. The log file may contain the error that could help us to resolve the issue.
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